Wednesday, September 8, 2021

NYC Mayor's Community Affairs Unit: Storm Recovery Updates and Post-Storm Resources


Storm Recovery Updates and Post-Storm Resources


Post-storm resources are available online here

This site contains a growing collection of resources, including the following:

- Get disaster assistance and report damage to the Federal Emergency Management Agency (FEMA)

- Get free emergency alerts and updates from Notify NYC

- Find a service center(s) near you

- Transportation to service centers

- Services offered

- Cleaning after a flood

- How to prevent mold growth

 - Rumor control


 The City is opening service centers

Service Center to provide resources to New Yorkers affected by this emergency.

The following locations will be open daily from 8 a.m. to 8 p.m.


P.S./M.S. 194: 2365 Waterbury Avenue
Bronx, NY 10462 

Brooklyn (Red Hook)
P.S. 15: 71 Sullivan Street
Brooklyn, NY 11231 

Manhattan (lower Central Harlem)
I.S. 88: 215 West 114th Street
New York, NY 10026 

M.S. 125: 4602 47th Avenue
Woodside, NY 11377 

Staten Island
I.S. 51: 80 Willowbrook Road
Staten Island, NY 10302


New Yorkers can now get disaster assistance and report damage to FEMA!

President Biden has approved an expedited Major Disaster Declaration that will help provide federal financial relief for New Yorkers recovering from the flooding damage caused by the remnants of Hurricane Ida. The counties covered by the declaration include: Bronx, Queens, Kings (Brooklyn), and Richmond (Staten Island).

Apply for disaster assistance and report damage to your property:


Call 7 a.m. to 1 a.m. ET, 7 days a week:

1-800-621-3362 (711 or VRS available)

TTY: 1-800-462-7585

If you use a relay service (a videophone, InnoCaption, CapTel, etc.), please provide your number assigned to that service. FEMA must be able to contact you. Be aware that phone calls from FEMA may appear to come from an unidentified number.


Additional multilingual information from the Federal Emergency Management Agency (FEMA) regarding storm recovery can be found here.

State Resources

New York State Department of Financial Services

The New York State Department of Financial Services can provide residents and business owners impacted by the storm with insurance information regarding policy coverage for losses and suggestions on how to document their losses and safeguard their property.

New Yorkers can call the New York State Department of Financial Services' (NYS DFS) Disaster Hotline at 800-339-1759, daily, 8:30 am to 4:30 p.m. and by accessing the website at


Additional in-person help is available on a daily basis at the following locations:

Brooklyn: Bedford Stuyvesant Restoration Corporation, Main Lobby, 1368 Fulton Street (9am-5pm)

Brooklyn: P.S. 15, 71 Sullivan Street (8am-8pm)

Manhattan: Assemblywoman Carmen De La Rosa's Office, 210 Sherman Avenue, Suite A & C (9am-5pm)

Manhattan: I.S. 88, 215 West 114th Street (8am-8pm)

Queens: Mobile unit, 24-01 87th Street, East Elmhurst (9am-5pm)

Queens: M.S. 125, 4602 47th Avenue (8am-8pm)

Queens: 79-01 Broadway (9am-5pm)

Queens: Assemblywoman Catalina Cruz's Office, 41-40 Junction Boulevard (9am-5pm)

Queens: Senator Leroy Comrie's Office, 113-43 Farmers Boulevard (9:30am-5:30pm)

Bronx: Assemblywoman Nathalia Fernández’s Office, 2018 Williamsbridge Road (9am-5pm)

Bronx: P.S./M.S. 194, 2365 Waterbury Avenue (8am-8pm)

Bronx: Assemblyman Carl Heastie's Office, 1446 East Gun Hill Road (9am-5pm)

Staten Island: Assemblyman Michael Cusick's Office, 1911 Richmond Avenue, #110 (9am-5pm)

Staten Island: Assemblyman Charles Fall’s Office, 853 Forest Avenue (9am-5pm)

Staten Island: I.S. 51, 80 Willowbrook Road (8am-8pm)

Yonkers: Grinton I. Will Library, at 1500 Central Park Avenue (9am-5pm)

Mamaroneck: Village Court House, 169 Mt. Pleasant Avenue (9am-5pm)

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