Public Advocate Jumaane D. Williams called for the de Blasio administration to account for the under-utilization of mental health 'diversion centers,' and to provide guidance on how the administration will use the centers. These requests follow recent reporting that of two Support and Connection Centers contracted in 2017 at a cost of over $100 million, one remains unused and one has only seen 45 clients throughout its operations. The centers are intended to be sites for police to bring people in mental health crises, alternatives to hospitals or jails.
"It is with dismay that I learned of recent reports detailing that New York City's Support and Connection Centers have done little to follow through on their promise to provide safe harbor and resources to New Yorkers in need, all while police precincts partnered with these centers continue to respond to hundreds of mental health calls every month, said Public Advocate Williams in a letter to Mayor de Blasio this week. "There is no lack of demand for these services, but there appears to be a substantial lack of delivery."
He also acknowledged both the challenges that the COVID-19 pandemic may have posed in these operations and the urgent to overcome these and other challenges, saying "I fully realize that the COVID-19 pandemic threw budgets and timelines into disarray, but there are clearly other factors causing these significant delays and inefficiencies. Whatever the reasons, New Yorkers continue to struggle with mental health crises and continue to be placed into harm's way by preventable interactions with law enforcement."
The Public Advocate questioned the administration on a number of points, including when the Bronx facility will be fully opened, to what extent they expect the centers to be utilized, and what metrics are being used to determine whether the programs are successful.
The full letter to the Mayor is below, and can be downloaded here.
- When do you expect the Bronx facility to fully open for operations?
- Does the delay in opening the Bronx facility affect the contract with Samaritan Daytop Village?
- Do you still estimate that each facility will serve 1,200 people per year? If so, when do you expect intake numbers to be on track to reach this target?
- What criteria will be used to determine if the Support and Connection Centers have
- been a success?
- How many staff have been hired? What are the planned staffing levels at each of theSupport and Connection Centers? How many discharge planners, counselors, outreach workers, mental health peers, psychiatric nurse practitioners, and security guards will there be?
- What types of services have the 45 clients that have been served thus far been connected to?
- What does client follow up look like post-discharge?