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Bronx Politics and Community events
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"On March 14, 2020, New York mourned the first known death from COVID-19 in our city. In the two years since, nearly 40,000 lives have been lost across the five boroughs, nearly 70,000 across the state. Today we lift up the lives and memories of those we have lost, and support one another in both the individual pain and the collective trauma that this pandemic has wrought – a trauma that sees recovery stymied by repeated resurgences of the virus.
"We know that we can, and we will, move forward from this moment, but recovery means remembering. Two years ago, we had little concept of the severity of what we would face. Now, we feel the loss of lives and livelihoods in those years; the hope that we can realize to a new normal through vaccination and continued mitigation measures; and the somber resolve to honor the pain, suffering, the ongoing grief in our city by doing all we can, as individuals and in government, to protect one another and prevent future pain."
“Family Energy used deception to fool countless New Yorkers,” said Attorney General James. “My office has zero tolerance for deceptive and unlawful practices by energy service companies that hurt New Yorkers. Utility companies have a duty to be honest and accurate and we are committed to holding them to that standard. Today's actions should send a clear message to all energy service companies: if you don't follow the law, expect to hear from my office.”
Family Energy is an energy services company that offers electric and gas products throughout the state. An OAG investigation found that it lured consumers with false promises of savings, and then charged them significant early termination fees when they tried to get out of their contracts. Many consumers did not even realize they had been enrolled with Family Energy, since sales representatives falsely claimed to represent the consumers’ utility and even enrolled consumers without their consent. Hundreds of consumers complained about Family Energy’s practices to the New York Public Service Commission (PSC). In fact, Family Energy had the highest volume of PSC complaints in both 2020 and 2021.
As a result of OAG’s agreement with Family Energy, the company is required to pay $2,150,000 in restitution to impacted consumers. In addition, Family Energy is required to take measures to prevent deceptive practices in the future, including adequate training of customer service representatives, recording telephone communications between customers and sales representatives that result in a sale, refraining from misleading marketing and advertising that implies savings, regularly monitoring sales calls, and implementing appropriate disciplinary procedures for violations of the law.
New Yorkers who bought electricity from Family Energy may be eligible for a refund if they were subject to certain deceptive practices. New Yorkers can submit a complaint online or call (800) 771-7755 to receive a complaint form by mail and return it to the Consumer Frauds and Protection Bureau at 28 Liberty Street, New York, NY 10005.
When purchasing gas and electricity, consumers have two choices: 1) buy directly from a utility company or 2) contract the purchase through an energy services company (ESCO) that purchases energy on the open market and then sells that energy to consumers. Because ESCOs buy the electricity and gas they supply to their customers from the same sources as the utility companies, there is no qualitative difference between the electricity and gas supplied by ESCOs and utilities. The PSC has recognized problems with the ESCO industry and has adopted regulations that restrict the kinds of plans ESCOs can offer to residential and small business consumers. In addition to guaranteed savings products, ESCOs can offer green products or fixed rate products that do not provide savings over utility rates.
The agreement with Family Energy is part of OAG’s long-standing, ongoing investigation of ESCOs. Investigations into this industry have resulted in ESCOs paying millions of dollars in restitution and penalties. Over the last five years, OAG has recovered nearly $7 million in settlements from five ESCOs.
Consumers can protect themselves from unscrupulous ESCOs by remembering the following tips:
New York City Mayor Eric Adams today released the following statement on the second anniversary of the first confirmed COVID-19 fatality in New York City:
“Today, we mourn the nearly 40,000 New Yorkers who lost their lives because of COVID-19. This pandemic has caused incalculable suffering and pain for our families, friends, and neighbors.
“As we work to recover and rebuild New York City, we must remember those that we have lost, and carry on their stories. We will never forget their names, their faces, or the ways they have shaped this great city, and we recommit ourselves, in their memories, to remake our city into one that is more just, equitable, and resilient.”
Mayor Adams today ordered City Hall and the following city buildings to be lit amber this evening in honor of the anniversary:
“New Yorkers deserve to know when their elected officials meet with people who seek to influence public policy because transparency is essential to maintaining public trust. The Administration’s decision to forgo regular reporting of high-level meetings with lobbyists is a mistake that may undermine that trust. My office will regularly disclose any meetings that I or my senior staff have with registered lobbyists, as part of our commitment to transparency and accountability.”
Office of Information Technology Services Takes Next Step in Procurement Process for New Software to Expeditiously Process FOIL Requests
Hochul Administration Has Committed to Improving FOIL Process and Completed More FOIL Requests Since Taking Office Less Than Seven Months Ago Than Had Been Processed In All Of 2019 Or All Of 2020 Based On Preliminary Data
Governor Kathy Hochul today announced that New York State is moving forward with improvements to the process of responding to public records requests. Building on efforts announced in October to streamline the Freedom of Information Law process, including directing agencies to proactively post commonly-requested documents online and allowing agencies to respond to FOIL requests without Executive Chamber review, Governor Hochul has directed the New York State Office of Information Technology Services to issue a Request for Quotes to secure a software platform which will accelerate and streamline the State's process for receiving, processing and responding to FOIL requests. The announcement comes during Sunshine Week, an opportunity to spotlight efforts to increase openness and transparency in government.
"On my first day in office, I pledged to turn the page on the old ways of Albany and restore New Yorkers' faith in their government,"Governor Hochul said."We're taking meaningful action to streamline the process to access public records, so journalists and members of the public can more easily access information to which they are entitled. While there's always more work to do, I'm proud of the steps my administration has taken to increase transparency and accountability in New York State government."
In October 2021, Governor Hochul announced improvements to the FOIL process, with the goal of providing more public records on a faster timeline and reducing the backlog of thousands of FOIL requests inherited by theHochul Administration. Agencies are no longer required to send FOIL responses to the Executive Chamber for review, but instead will process FOIL requests directly through their agency's General Counsel. Agencies are also required to take steps to identify and publicly post frequently requested documents and documents that have public significance, so interested parties can find relevant information without needing to file a FOIL request. The Executive Chamber is reviewing agency requests to fill FOIL staffing and software capacity needs, as well as provide FOIL trainings to all state agencies.
Based on preliminary data, more than 400 FOIL requests have been processed and completed by the Executive Chamber since Governor Hochul took office. The Hochul Administration has processed and completed more FOIL requests over the past seven months than in all of 2019 (323 requests completed) and all of 2020 (368 requests completed).
Building on this progress, the Office of Information Technology Services today took the next step in the procurement process by issuing an RFQ for a software platform which will serve to accelerate and streamline the State's process for receiving, processing and responding to FOIL requests. Such a software platform will be a major step toward increasing transparency and timely access to public records. The new software platform will use technology to streamline the receipt, processing and response to FOIL requests, thus allowing a more efficient and expeditious process. Now that the RFQ is issued, ITS expects a contract to be finalized in the coming weeks.
NYS Office of Information Technology Services (ITS) Chief Information Officer Angelo "Tony" Riddick said, "Today's announcement is a major step forward for all New Yorkers who believe that state government should be open, honest, transparent and accountable. I commend Governor Hochul for her commitment to breaking down the barriers to sharing information and data with the public in a timely way. ITS is proud to assist the Governor in executing her vision of what is possible when openness and transparency becomes the rule and not the exception."
This announcement is the latest effort from Governor Hochul to increase transparency, accountability and ethics in state government. In her State of the State address, Governor Hochul announced proposals to reform the Joint Commission on Public Ethics and institute term limits and outside income bans for statewide elected officials. Weeks after taking office, Governor Hochul publicly released transparency plans from more than 70 state agencies, recusal policies for top State officials, and instituted new human resources policies to protect employees across state government and within the Executive Chamber from discrimination and harassment.