Governor Hochul Announces Next Steps in Plans to Strengthen Home Care Services for New Yorkers

 

Statewide Partnership To Deliver High-Quality Services to Home Care Users, Support Caregivers, and Ensure Long-Term Stability of Vital CDPAP Program

New Alliance of More Than 30 Regional Home Care Partners To Ensure Multilingual, Culturally Sensitive Care

New Partnership Will be Headquartered in New York State and Create More Than 1,200 Jobs for New Yorkers

State Officials and Partners To Work Closely with Home Care Users, Disability and Aging Advocates, Elected Officials, and Other Stakeholders

Governor Kathy Hochul today announced a statewide partner and a diverse alliance of more than 30 regional partners that will strengthen New York’s Consumer Directed Personal Assistance Program (CDPAP), which provides vital home care services to approximately 250,000 New Yorkers. This statewide partnership will take effect by mid-2025. This follows on the plan for CDPAP that was passed in April by the State Legislature and approved by the Governor as part of the FY 2025 State Budget.

“We’re committed to protecting home care users, supporting caregivers and ensuring the vital CDPAP program continues serving the New Yorkers who rely on it,” Governor Hochul said. “Our plan will deliver a stronger CDPAP and leverage a diverse, statewide partnership to ensure the high-quality, personalized care that New Yorkers need.”

New York’s statewide partner is Public Partnerships LLC (PPL), which will move its national headquarters to New York State and create more than 1,200 jobs for New Yorkers along with supporting CDPAP caregivers currently working throughout the State.

As part of this process, CDPAP eligibility for home care users will not change, and individuals who receive care through the program will not need to reapply. Additionally, this process to strengthen CDPAP will ensure caregivers continue to receive timely payments and avoid any disruptions in services for those who rely on the program.

As part of New York’s ongoing commitment to protecting home care users, the Governor also announced that State officials and partners will now begin a comprehensive transition process that will include direct meetings with CDPAP users and caregivers, disability and aging advocates and other stakeholders throughout the coming months.

By engaging in a statewide partnership with PPL, the State will also activate PPL’s diverse alliance of subcontracted partners throughout the State, which will ensure multilingual, culturally sensitive home care is easily accessible for CDPAP users on a regional basis.

Subject to State approval, this diverse alliance is expected to include:

• Four Core Regional Home Care Partners:
  • Chinese American Planning Council, the lead regional partner for New York City, Long Island and Westchester County.
  • Concepts of Independence, Inc., the lead regional partner for the Hudson Valley region including Rockland, Dutchess, Putnam and surrounding counties.
  • Angels In Your Home, the lead regional partner for mid-state areas including Albany, Saratoga, Rochester, Buffalo, Syracuse and surrounding counties.
  • Consumer Directed Choices (CDChoices), the lead regional partner for Upstate and Southwestern areas including Allegany, Oswego, Hamilton, Clinton and surrounding counties.
• Strategic Partnership Alliance of Community-Based Providers:
• More than 30 different home care agencies currently active in New York’s CDPAP who provide a wide array of multilingual, culturally sensitive care to communities across the State. The list of additional agencies participating in this strategic partnership alliance will be announced in the near future.

Additionally, Governor Hochul highlighted that State officials and partners will now begin a comprehensive transition process focused on ensuring communication, dialogue and support for CDPAP home care users and caregivers.

This transition process will continue throughout the coming months and will ensure home care users and caregivers are protected before the new statewide partnership takes effect.

This process will include:

• Direct in-person and virtual meetings with home care users and caregivers throughout the State.
• Coordination with disability and senior advocacy groups.
• Open dialogue with elected officials across the State.
• Ongoing review by State officials to ensure the needs of home care users and caregivers are thoroughly addressed before the new statewide partnership takes effect.

Additionally, PPL highlighted that the new statewide partnership will include a robust, multilingual, accessible communications plan that is focused on print, digital and social media content to ensure that home care users and their families understand the CDPAP services available to them and make it easy for home care users to choose the appropriate caregiver for addressing their needs.