Comptroller DiNapoli Launches New Tool for Monitoring NYC311 Complaints
Non-emergency 311 calls in New York City climbed to over 3.4 million in 2024, up 7% from 2023. To increase transparency and help the city respond to growing quality of life complaints, Comptroller DiNapoli announced the launch of the NYC311 Monitoring Tool, an interactive dashboard that will let people see service requests in their neighborhood and help identify where resources may be needed. Along with the new tool, Comptroller DiNapoli released a report highlighting trends in NYC311 service requests over the past five years.
“New Yorkers are increasingly contacting 311 to report lack of heat and hot water, excessive street noise and illegally parked cars,” DiNapoli said. “Our new NYC311 Monitoring Tool maps complaints and breaks down the information by neighborhood. Being able to see where complaints are heaviest by type and location should make it easier for advocates, agency officials and policymakers to identify neighborhoods that need help or where resources should be focused.”
Comptroller DiNapoli Speaks on Navigating Economic and Fiscal Uncertainty
On May 13, Comptroller DiNapoli spoke at New York Law School’s 198th CityLaw Breakfast on the topic of Navigating Economic and Fiscal Uncertainty in New York, along with Anthony W. Crowell, Dean and President of New York Law School and Ben Max, Executive Editor and Program Director of the Center for New York City and State Law.
Florida Man Pleads Guilty to Stealing Nearly $80,000 in Pension Payments Meant for His Deceased Father
Comptroller DiNapoli and Nassau County District Attorney Anne T. Donnelly announced the son of a Long Island state pensioner pleaded guilty to identity theft in connection with his theft of nearly $80,000 in pension payments. The defendant, of Daytona Beach, Florida, was arrested in November 2024 following an investigation by Comptroller DiNapoli’s office.
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Office of the NYS Comptroller Thomas P. DiNapoli
