The Mayor’s Office of Immigrant Affairs and the City Council announced three new in-person resource hubs, called the NYC Immigrant Information Desk, creating central, hyperlocal resources for immigrant New Yorkers to access City services and receive referrals. This initiative provides full-time community navigators who can refer residents to services like access to health care, eviction prevention help, and IDNYC. Establishing physical spaces for New Yorkers to seek assistance, co-located at sites that provide other services, facilitates connections to important resources that make New York City more equitable for all. The three Immigrant Information Desks are administered by MOIA in coordination with sister agencies, Queens Library, and NYC Health + Hospitals/Metropolitan. The desks are located in Flushing, Coney Island, and East Harlem, and are funded with support from the City Council.
“This initiative was born out of the Council’s desire to provide rapid-response assistance to immigrants in need of city services at a time when distrust of government is at an all-time high. The new immigrant resource desks will play a critical role in helping immigrant and mixed status families connect with the breadth of resources available to them,” said New York City Council Speaker Corey Johnson. “We are proud to continue building bridges between city agencies, community based organizations, and our immigrant New Yorkers and appreciate the Mayor’s Office of Immigrant Affairs’ partnership in this endeavor.”
“The NYC Immigrant Information Desk is our latest effort to make government work better and more efficiently for city residents,” said Bitta Mostofi, Acting Commissioner of the Mayor’s Office of Immigrant Affairs. “Immigrant New Yorkers in Flushing, Coney Island, and East Harlem are now able to walk into a one-stop shop and connect with City services to address issues like health care access, immigration legal services, and affordable housing. Thanks to the leadership of the City Council and our partnerships with sister agencies and community providers, we’ve taken another step in making New York City the most immigrant-inclusive city in America.”
The NYC Immigrant Information Desk responds to a need for a single location where immigrant New Yorkers can feel comfortable asking questions in the languages they speak, and full-time staff can facilitate access to resources aimed at tackling a range of needs. To administer this initiative, the City will employ seven staffers, including one program manager and two on-site navigators at each of the three locations. The navigators will connect immigrant New Yorkers with resources and make direct referrals to additional support services. Through funding from the City Council, the following legal and community-based organizations will accept direct referrals from the NYC Immigrant Information Desk: Brooklyn Alliance, CAMBA, Catholic Charities Archdiocese of New York, Catholic Migration Services, Center for Family Representation, City University of New York/LaGuardia Community College, New York Legal Assistance Group, Public Health Solutions, and South Asian Council for Social Services.
The NYC Immigrant Information Desk provides assistance to New Yorkers on key City priorities, including:
- Eviction prevention
- Immigration legal services
- Health insurance navigation
- Case management/social services
- Workforce development
In 2018, the NYC Immigrant Information Desk is available in the following locations:
Flushing Library
Hours: Monday – Friday, 9:00 AM – 6:00 PM; Saturday, 10:00 AM – 2:00 PM; Sunday 12:00 PM – 5:00 PM
Coney Island S22 SNAP Center
Hours: Monday – Friday, 9:00 AM – 5:00 PM
NYC Health + Hospital/Metropolitan
Hours: Monday – Friday, 9:00 AM – 5:00 PM
EDITOR'S NOTE:
To the Bronx City Council members - We do not see a Bronx location listed here. Is there a reason why there is no Bronx location listed?
Or is it as usual the Bronx is getting the short end of the stick when it comes to city services?
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