Subways Reach 3.94 Million Riders on a Single Day for First Time Since March 2020
OMNY Surpasses Two Million Taps in a Single Day First Time Ever on March 16; Subway OMNY Taps Hit Record on Consecutive Days
Governor Kathy Hochul announced today that the New York City Subway set a ridership record yesterday, Thursday, March 16, with 3,946,310 paid rides. This tops the previous record set on December 8, 2022, by 11,000 rides. The last time the subways carried more than 3.94 million riders was March 12, 2020, when 4.1 million New Yorkers rode the subway.
"People are coming back to our subways as we have made critical investments in service and safety," Governor Hochul said. "The MTA is the lifeblood of this city, and these ridership numbers demonstrate that New York is continuing to make a strong comeback."
OMNY's Continued Growth
OMNY continues to grow in market share among New York City Transit customers, with the first one million tap day reached in April of 2022. The MTA reached the 500 million total OMNY tap milestone in September of 2022 when a customer tapped in at Grand Central Terminal. OMNY has now processed cards issued in 192 of the 195 countries that issue bank cards.
OMNY customers now consistently comprise nearly half of all subway riders, with a 40% market share of paid rides. Nearly 100% of all OMNY transactions are made on customers' own personal devices or cards, making the MTA unique among North American transit systems.
In October, OMNY was rolled out to Reduced-Fare customers, who can now make the switch from MetroCard to riding with their personal device or contactless card. Reduced-Fare customers can make the switch from MetroCard to OMNY seamlessly online with the OMNY digital assistant, which is available 24/7 at OMNY.info.
A how-to video for customers who want to switch to OMNY can be seen here.
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