Thursday, October 5, 2023

Ahead of Busy Travel Season, Governor Hochul Announces That AirTrain JFK Will Accept Payments Via OMNY Starting on Tuesday, October 10th


New Fare Payment System Will Accept Contactless Debit/Credit Cards, Digital Wallets and OMNY Cards

AirTrain Remains Free for Travel Between Terminals

Governor Kathy Hochul, the Port Authority of New York and New Jersey and the Metropolitan Transportation Authority (MTA) today announced that AirTrain JFK will begin accepting fare payments using the MTA’s OMNY “Tap and Go” contactless payment readers starting Tuesday, October 10th. OMNY will be available at select gates in both the Jamaica and Howard Beach stations, where an $8.25 one-way fare is required to enter or exit the system, and the AirTrain remains free for travel between airport terminals.

“We are making it easier than ever for travelers to take the train to JFK, and for visitors to our great city to use one of its most essential services – the MTA,” Governor Hochul said. “As we continue to rollout OMNY throughout the system, I encourage everyone to take advantage of this service and travel safely.”

The new fare payment system will accept contactless debit/credit cards, digital wallets and OMNY cards. Fare gates that accept MetroCards will remain available and an option for customers. The initial installation of OMNY at the Jamaica and Howard Beach stations represents the first phase of the integration process. The number of OMNY-equipped gates will steadily increase over the next 15 months. By the end of 2024, the OMNY “Tap and Go” contactless readers will be fully integrated into all fare gates.

Cash customers or those who do not have a contactless payment method may purchase all currently available MetroCard products at MetroCard vending machines, Hudson News or Metro News, then use MetroCard fare gates. Existing 30-day unlimited cards and discounted 10-trip cards for groups or frequent riders of AirTrain JFK are available through the AirTrain MetroCard that can be purchased at the stations’ MetroCard vending machines or at the news retailers on site.

Reduced-Fare customers who cannot use their Reduced-Fare MetroCard to swipe at AirTrain JFK gates can tap with the contactless payment device linked to their Reduced-Fare bank card or OMNY card at the AirTrain JFK’s OMNY readers and pay the full AirTrain fare.

AirTrain JFK stations are operational 24 hours a day, seven days a week with customer service agents available on site for assistance. OMNY market share of paid subway rides continue to be at or above 45 percent.

Customers have tapped into the transit system over a billion times, with the billionth tap occurring on July 26. In the latest Spring 2023 Customers Count Survey, OMNY posted 79% fare payment satisfaction rate. Customers have tapped into all 472 subway stations and boarded 204 local bus routes and 31 express buses. OMNY has processed bank cards from each of the 195 countries that issues them.

 

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