Nation’s First City-Led Nurse Residency Program Has Supported Staffing Needs at Over 28 New York City Health Care Facilities, Including 18 H+H Campuses
Nurse Retention Over 96 Percent at Participating H+H Campuses,
Surpassing National Average and Saving Hospitals Millions of Dollars
First Stop on Mayor Adams’ “Working People’s Tour,” After City Set All-Time Total Jobs Record and Recovered All of Nearly 1 Million Jobs Lost During Pandemic
New York City Mayor Eric Adams today celebrated a major milestone of 5,000 new registered nurses (RNs) trained through the Citywide Nurse Residency Program since its launch in 2019, putting thousands of New Yorkers on the path to fulfilling, family-sustaining careers. As the nation’s first city-led nurse residency consortium, the program offers on-the-job training and other supports to recently graduated, newly hired RNs. It has been implemented at over 28 health care facilities across the city and supported hospitals in training and retaining nurses — saving them millions of dollars — while also helping new nurses succeed in their early careers. The program has helped average nurse retention exceed 96 percent year to date at particpating NYC Health + Hospitals (H+H) campuses, far surpassing the national average of 84 percent.
This milestone marks the first stop on Mayor Adams’ “Working People’s Tour,” continuing to create jobs and power New York City’s economic recovery after the city set an all-time record with 4.7 million total jobs, recovering all of the nearly 1 million jobs lost during the COVID-19 pandemic. The program’s success also delivers on a delivering on a major health care component of Mayor Adams’ “Working People’s Agenda” to support 30,000 current and aspiring nurses over the next five years as they enter the nursing workforce, stay in the profession, and climb the career ladder.
“As we continue to grapple with effects of the COVID-19 pandemic, we’re doing everything we can to bolster our health care system, and that starts with supporting the backbone of the industry: our nurses,” said Mayor Adams. “By providing hospitals with the resources they need to train and retain their nursing staff, our Citywide Nurse Residency Program has allowed us to make significant strides in improving health care for New Yorkers and making New York City work for working people. As we saw in 2020, nurses are essential to keeping New Yorkers healthy, and our investment to help nurses go from the classrooms to a hospital room will help keep New Yorkers healthy and prepared for the future.”
“Nurses are often the first people you see and one of the last with whom you interact when visiting the hospital or an outpatient setting,” said Deputy Mayor for Health and Human Services Anne Williams-Isom. “This residency program provides an important structure to support, attract, and retain the city’s nurses. Thank you to all our partners inside and outside government that make this work possible, and thank you to New York City’s nurses for supporting your fellow New Yorkers each and every day.”
“Nurses are the lifeblood of our hospital system. They helped restore and keep many more New Yorkers healthy and safe during one of the most perilous moments in our city’s history,” said Deputy Mayor for Housing, Economic Development, and Workforce Maria Torres-Springer. “As we celebrate recovering all jobs lost to the pandemic, there is no time more important to double down on our investments in the city’s human capital. The Citywide Nurse Residency program demonstrates the Adams administration’s commitment to this investment and to connecting New Yorkers to family-sustaining careers. I am honored to congratulate the 5,000-plus participants of the Citywide Nurse Residency program on a job well done.”
“In recent years, we have witnessed the extraordinary resilience of New York City nurses and the absolutely critical role they play in the well-being of New Yorkers and our city. The Citywide Nurse Residency Program not only values our nurses’ grit and tenacity, but also ensures supporting working nurses and their seamless transition from years of training into the workplace,” said Mayor’s Office of Talent and Workforce Development Executive Director Abby Jo Sigal. “Today’s milestone marking over 5,000 nurse residents to date shows how invested the city and this administration are in the health of New Yorkers, supporting our nurses and essential workers, and strengthening our city’s economy.”
First-year retention of newly graduated nurses has been a historical challenge for health care systems across the country — only exacerbated by the COVID-19 pandemic — and residencies are a recognized best practice for improving nurse retention. Over 1,700 nurses in the 18 participating H+H campuses have completed the program since its launch, and the retention rate for nurses at these locations has increased by over 40 percent and surpassed the national average year to date. By reducing turnover rates and decreasing the costs associated with hiring and training new nurses, the program has saved private and public hospitals tens of millions of dollars.
An initiative of the New York Alliance for Careers in Healthcare and the Mayor’s Office of Talent and Workforce Development, and offered in partnership with the Greater New York Hospital Association, the Citywide Nurse Residency Program is proven to increase worker confidence, professional satisfaction, and retention. Stable, well-trained nursing professionals contribute to better patient care and reduce hospitals’ costs associated with recruitment, particularly in a time of acute nursing shortages after the COVID-19 pandemic.
The program is designed to last one year, consisting of monthly seminars and reflection time for a small cohort of first-time nurses from the same hospital — translating to better professional and emotional outcomes. The program also includes structured flexibility for hospitals to reinforce new nurses’ academic training and to customize training to a facility’s unique operational and cultural needs.
“The visionary Citywide Nurse Residency Program supported by the Adams administration and implemented by NYC Health + Hospitals has had an immense and immediate impact on nurse recruitment and retention, while at the same time saving our health system more than $42 million in recruitment cost avoidance,” said Natalia Cineas, DNP, RN, NEA-BC, FAAN, senior vice president and chief nursing executive, NYC Health + Hospitals. “Nursing is one of the most rewarding and satisfying of all professions, but we recognize that it also can be demanding and stressful for those just emerging from nursing school. Nurse residency programs are a nationally recognized best practice for retaining nurses, and our pioneering program provides the mentorship and professional practice training that newly graduated nurses need to be able to confidently and competently be responsible for the health, safety, and well-being of our patients.”
“Through thick and thin, New York City depends on our almost 80,000 registered nurses and hundreds of thousands of other health care professionals who show up for their patients every single day,” said Daniel Liss, senior advisor, Mayor’s Office of Talent and Workforce Development, Industry Partnerships; and executive director, New York Alliance for Careers in Healthcare. “We are incredibly proud of the early career nurses who participate in this program and the health care leaders across the city who make it a success — as the impact they make on our communities is immense. The Adams administration has made it a clear priority to invest in our city’s health care sector and its workforce, and the Citywide Nurse Residency Program is a great example of how the public and private sectors can work together to magnify our positive impact.”
“Health care is one of the largest industries in New York and the retention of newly graduated nurses is critical to meeting employer demand,” said Kiersten Barnet, executive director, New York Jobs CEO Council. “The residencies offered by this program help nurses successfully transition into good jobs and employers attract and retain the talent they need. The Jobs Council looks forward to continuing to partner with the Mayor’s Office, Greater New York Hospital Assocation, and New York Alliance for Careers in Healthcare to bring more programs like this to life.”
“The Citywide Nurse Residency Program exemplifies our city's unwavering dedication to supporting our health care workforce and improving patient care for every New Yorker,” said Wilhelmina Manzano, MA, RN, NEA-BC, group senior vice president and chief nursing executive, NewYork-Presbyterian. “We are proud to collaborate with this outstanding program and support new graduate nurses as they develop the knowledge and skills they need to succeed.”
“We are honored to celebrate with the New York City Mayor’s Office and the New York Alliance for Careers in Healthcare to recognize 5,000 nurses who completed the Vizient/AACN Nurse Residency Program™. Recognizing the unwavering commitment and ongoing pursuit of knowledge by these vital health care professionals is a noteworthy accomplishment, celebrating their dedication to delivering optimal patient care,” said Evy Olson, MSN, MBA, RN, vice president, Nursing Programs at Vizient. “Nurse residency programs are critical in helping newly licensed nurses transition into practice effectively, ultimately contributing to the well-being of the community, the health care organization, and the patients under their care.”
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