State Comptroller Thomas P. DiNapoli's Weekly News - Better AI Guidance Needed for State Agencies

 

Improved Guidance Needed for State Agencies Using AI To Avoid Risks

New York State’s centralized guidance and oversight of agencies’ use of Artificial Intelligence (AI) is inadequate and creates a risk that the technology could be used irresponsibly, according to audit by Comptroller DiNapoli. The audit looked at the state’s overall AI policy and how AI was used at four state agencies: the Office for the Aging, the Department of Corrections and Community Supervision, the Department of Motor Vehicles, and the Department of Transportation.

The audit, the second in a series on AI Use in New York Government, follows a 2023 audit of New York City’s AI Governance.

“New York State agencies are using AI to monitor prisoners’ phone calls, catch fraudulent driver’s license applications, assist older adults, and support government services,” DiNapoli said. “Our audit found insufficient central guidance and oversight to check that these systems are reliable and accurate, and no inventory of what AI the state is using. This audit is a wake-up call. Stronger governance over the state’s growing use of AI is needed to safeguard against the well-known risks that come with it.”

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Thomas P. DiNapoli