New York State Inspector General Lucy Lang today released her office's 2025 Annual Report on Gaming Commission Oversight, highlighting the continued growth of mobile sports wagering complaints, the expansion of oversight efforts across New York's gaming industry, and the agency's ongoing work to promote transparency, accountability, and public confidence in gaming regulation.
"New York's gaming landscape continues to evolve at a remarkable pace, particularly in the mobile sports wagering market," said New York State Inspector General Lucy Lang. "As participation grows, so too does the importance of strong oversight. Our office remains committed to identifying risks, protecting consumers, and ensuring that the integrity of New York's gaming industry keeps pace with its expansion."
The 2025 Annual Report reveals that the Offices of the Inspector General (OIG) received 481 gaming-related complaints during the year. Nearly half of those complaints — 228 in total — involved mobile sports wagering (MSW), underscoring the growing role digital wagering platforms play in New York's gaming ecosystem and the increasing volume of consumer disputes arising from that activity.
In 2025, OIG opened nine full investigations involving allegations of fraud, corruption, abuse, or other misconduct with potential systemic or financial impact. OIG also continued its proactive oversight efforts, conducting 15 in-person and four virtual training sessions for more than 400 Gaming Commission employees across the state.
As New York's gaming industry continues to expand through mobile wagering, new casino development, and emerging gaming technologies, OIG remains focused on ensuring that growth is accompanied by robust oversight and strong public safeguards.
"The public deserves confidence that gaming in New York is conducted fairly, transparently, and responsibly," Inspector General Lang said. "Whether complaints originate from a casino floor, a racetrack, or a mobile phone, our office will continue to provide independent oversight to protect the public interest and strengthen trust in the systems that regulate gaming throughout the state."
Since 2021, OIG has been responsible for receiving and investigating allegations of corruption, fraud, criminal activity, conflicts of interest, and abuse involving the New York State Gaming Commission and its regulated entities, while also conducting proactive training and oversight initiatives designed to prevent misconduct before it occurs.
Read the Inspector General's full 2025 Annual Report on Gaming Oversight here.

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