New York City, home to 80,000 delivery workers, unveils worker-designed rest and e-bike charging hub
Today, Mayor Zohran Kwame Mamdani, Sen. Chuck Schumer and the Worker's Justice Project announced the installation of the City Hall Park Deliverista Hub, the first worker-designed rest and e-bike charging hub for delivery workers in the United States.
The City Hall Park Deliverista Hub will provide integrated services for the city's 80,000 app-based delivery workers, with separate modules for rest, bike repair and education and support services. Workers can access guidance on street safety, safe e-bike operation, wage theft and app deactivations. External battery charging cabinets at the rear of the hub will provide 24/7 app-based access to safe e-bike charging for delivery workers and the public. The hub will be staffed by the Worker's Justice Project five days per week and will also be open to the public.
“Delivery workers keep this city running — through the cold, the rain and every storm that comes our way,” said Mayor Mamdani. “They make it possible for families across all five boroughs to sit down to a warm meal or get the groceries they need right on time. After long hours on the street, workers deserve a place to rest, access resources, charge their e-bike batteries safely and be in community. This space provides all that and more. In opening the Deliverista Hub, we're bui
“For years, I’ve worked to bring critical infrastructure to the tens of thousands of app-based delivery workers who serve our city day and night,” said Senator Schumer. “I’m proud to have secured $1 million in federal funding for this first-of-its-kind deliverista
“At NYC Parks, we are always looking at how our public spaces can better serve New Yorkers, including the essential workers, commuters and recreational bikers who rely on them every day,” said NYC Department of Parks and Recreation (NYC Parks) Commissioner Tricia Shimamura. “This hub transforms an underused space into a vital resource for deliveristas, a place to take a break, recharge, access support and make basic bike repairs. It is a great example of how thoughtful design can meet real community needs.”
“Every worker deserves a safe, welcoming workplace,” said NYC Department of Transportation (NYC DOT) Commissioner Mike Flynn. “NYC DOT is proud to partner in the construction of this first-of-its-kind hub as we work to build safer streets, create more public e-battery charging options and hold app companies accountable for unsafe practices.”
Located at 249 Broadway, the City Hall Park Deliverista Hub was developed and built through the organizing of delivery workers alongside the Workers' Justice Project. The facility directly addresses safety risks in one of the city's most dangerous jobs, where one in five workers is injured on the job and the fatality rate is five times that of construction. NYC Parks provided the location at the site of a former newsstand near City Hall Park, and NYC DOT provided bike parking and a street access zone on Broadway near City Hall.
The hub was designed by FANTÁSTICA, an urban design and street furniture company focused on sustainability and smart infrastructure, and built by Boyce Technologies, a local engineering and fabrication firm that has produced public infrastructure for the MTA and other New York City and State agencies.
The hub's development is part of the City's commitment to improving worker conditions and advancing safe, sustainable e-bike delivery. Funding was provided by the Office of Sen. Schumer through a federal grant from the U.S. Department of Housing and Urban Development. The project will serve as a model for future citywide infrastructure for New York City's rapidly growing delivery workforce.
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