Saturday, September 13, 2025

State Comptroller Thomas P. DiNapoli's Weekly News - Report Identifies Trends in Causes of Subway Delays

 

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Report Identifies Trends in Causes of Subway Delays

Subway on-time performance last year and in the first half of 2025 remained better than in 2019, but the causes of delays have changed as riders have returned. The Metropolitan Transportation Authority (MTA) has an opportunity to further improve performance by targeting the main issues slowing down trains, including planned maintenance work, police and medical issues, and equipment problems, according to a new report released by Comptroller DiNapoli.

“As the MTA prioritizes work in its capital program and brings back riders, it’s important to understand where and how subway service is being disrupted and delayed,” DiNapoli said. “Targeting problem areas like signals and issues with subway cars that add to delays can improve straphangers experience and boost ridership. Working with the Police Department, Fire Department, and Homeless Services can also help reduce incidents that cause delays. Above all, the MTA should be clear and open about the work it is prioritizing to reduce delays and how those actions will benefit the public.”

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Comptroller DiNapoli Shares Insights on Local Government Oversight and Support

Comptroller DiNapoli recently sat down with Executive Director Chirstopher Koetzle of the New York Association of Towns to share insights on the role his office plays in supporting and overseeing local governments. This in-depth conversation tackled the Pension Fund, local audits, the importance of filing annual financial statements and services OSC provides to local governments.

Watch Interview


New York May Be Paying Medicaid Premiums for People Living Out of State

An audit released by Comptroller DiNapoli found multiple issues with how the state identified out of state Medicaid members, and found close to $1.2 billion in managed care premiums that were paid for members who may have resided outside of New York. Auditors found that the state Department of Health did not properly check to confirm that Medicaid members were New York residents and waited too long to recoup improper payments.

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